Services
B & M Collision Repair provides the following services:
- Complete Auto Body Repair
- Paint & Refinishing
- Frame & Unibody Repair
- Foreign & Domestic models
- Paintless Dent Removal/Repair
- Same Day Service on Most Small Repairs
(Doors, Windows, Bumbers, Moldings, etc.)
- Free On-site Estimates
- Free Local Pick-up & Delivery
- Rental Car & Towing Assistance Available
- Lifetime Written Warranty
- Competive Pricing for Commercial &Fleet Accounts
- All Insurance Claims Accepted
- Insurance Claim Assistance & Guidance
- Professional Auto Detailing
- Pre and Post Repair Inspections
- Diminished Value Professional
- Total Loss Assessments
Auto Body Repair Bill of Rights
A CONSUMER IS ENTITLED TO:
1. SELECT THE AUTO BODY REPAIR SHOP TO REPAIR AUTO BODY DAMAGE COVERED BY THE INSURANCE COMPANY. AN INSURANCE COMPANY SHALL NOT REQUIRE THE REPAIRS TO BE DONE AT A SPECIFIC AUTO
BODY REPAIR SHOP.
2. AN ITEMIZED WRITTEN ESTIMATE FOR AUTO BODY REPAIRS AND, UPON COMPLETION OF REPAIRS, A
DETAILED INVOICE. THE ESTIMATE AND THE INVOICE MUST INCLUDE AN ITEMIZED LIST OF PARTS AND
LABOR ALONG WITH THE TOTAL PRICE FOR THE WORK PERFORMED. THE ESTIMATE AND INVOICE MUST
ALSO IDENTIFY ALL PARTS AS NEW, USED, AFTERMARKET, RECONDITIONED, OR REBUILT.
3. BE INFORMED ABOUT COVERAGE FOR TOWING AND STORAGE SERVICES.
4. BE INFORMED ABOUT THE EXTENT OF COVERAGE, IF ANY, FOR A REPLACEMENT RENTAL VEHICLE
WHILE A DAMAGED VEHICLE IS BEING REPAIRED.
5. BE INFORMED OF WHERE TO REPORT SUSPECTED FRAUD OR OTHER COMPLAINTS AND CONCERNS
ABOUT AUTO BODY REPAIRS.
California Department of Consumer Affairs Bureau of Automotive Repair http://www.insurance.ca.gov/
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